ANSWER TO YOUR QUESTIONS
It varies from one camera model to another, but in general the shortest range is about 20 to 25 cm for all our cameras.
About 4.1W ~ 6W depending upon desired working range.
Yes, all approbation certificates are available upon request.
The LIPS middleware is NOT part of the SDK, and they are separate, standalone offerings. Please contact us for more details.
No, source code is not included.
Please contact your sales for more details.
Please contact us directly and our FAE team will follow up with the issue.
There are several possible reasons for this problem. Please make sure the following setup: 1: Camera is connected to USB 3.0 port, preferably using an Y-cable to ensure sufficient power supply from a secondary USB port 2: USB cable is firmly plugged into ports on both ends 3: Proper RtsUvc USB 3.0 patch has been installed in the case of Windows 7.
Yes, our SDK supports Aarch64 and armhf, but would require OpenCL enabled graphic card.
Yes our SDK supports a number of selected ARM based platform. The support list is available upon request.
The M5 camera supports both versions. The DL camera supports Android 6.0 but would require root user setting permission and the kernel needs to support UVC driver as well. Currently Android 7.0 is not supported for DL camera because of the security issue of this particular OS version.
Currently multiple camera in one SDK instance is not supported. However since our SDK architecture is built based on UVC driver, supporting multiple camera is likely possible. Please contact us if you have such request.
The unambiguous range varies from one camera model to another model, and also depends on the working mode the camera is programmed into. Please contact us for more clarification.
ORDERING & PAYMENTS
You can contact us directly for all of your ordering inquiries.
Please contact us for our special quote.
You can pay through either bank wire transfer or PayPal.
We will send through email when the camera is shipped.
We cooperate with FedEx and DHL, so the camera can be shipped to wherever the express can reach.
You will get the tracking number once the camera is shipped.
It depends on your location. We normally ship the camera 1 to 2 weeks after the payment is received. You will receive the tracking number once the camera is shipped.
All cameras come with the standard one-year warranty for hardware.